FITCH / RETAIL PLANNING ASSOCIATES, Columbus, Ohio 1982-2008
A multi-disciplinary consumer centric design and stategy firm with 16 studios in 10 countries working in a wide variety of industries for many prominent brands.
Senior Planner/Merchandiser
(1990 - 2008)
- Achieved status of Project Creative Lead, responsible for deliverables and coordination of cross- functional group including Environmental Designers, Graphic Designers, Planners, Technicians, and Project Coordinators.
- Created and gave persuasive client presentations showing concept rationale to meet client objectives to client teams and C.E.O.’s of companies
- Explored conceptual bubble plans showing logical departmental adjacencies to enable ease of consumer shopping while addressing client operational needs.
- Developed block plans from conceptual bubble plans using pre-determined department square footages, incorporating circulation paths to equalize the value of the overall space.
- Improved merchandising visibility by determining types of presentation and selecting proper fixtures to highlight the brand or product offered.
- Established phased programs by showing merchandise and fixture stages, enabling stores to remain open during remodeling.
- Established and managed an interdepartmental committee that reviewed and documented the company’s process and deliverables as a guide for all projects including definitions to all deliverables.
Senior Documentation Technician
(1982 - 2008)
- Developed design intent documentation packages to meet client needs; package included Fixture, Merchandise, Construction, Floor Covering and Reflected Ceiling Plans, Interior Elevations, Wall Sections and Fixture Drawings with required hardware (all produced on AutoCAD).
- Participated in client presentations.
- Acted as liaison between client and architect.
- Conducted architectural field surveys to determine adverse conditions, obtain critical dimensions and fixture inventories.
- Attended construction site visits for clients to ensure project quality.
- Managed design intent and fixture installations at site when needed.
- Checked custom fixture prototypes for quality and function with manufacture.
- Responsible for all outside design intent documentation contractors.
Manager of Planning/Merchandising and Documentation Groups
(1998 - 2002)
- Created goals and expectations for the Planner/Merchandisers and Documentation groups.
- Interviewed and made hiring decisions for new associates.
- Attended weekly management meetings to communicate and resolve conflicts in staff scheduling or project issues.
- Conducted weekly staff meetings to identify issues and prioritize projects.
- Assigned 13 staff members to projects based on capabilities and availability.
Facilities Manager
(2002 - 2005)
- Successfully moved company location twice while meeting and exceeding moving goals.
- Planned all office space and reconfigurements to meet changing needs with outside vendors and contractors as needed.
- Inventoried all existing furniture, including furniture systems and loose furniture.
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